Free Shipping in the USA

parallax

THE TAG BLOG

The Return Fraud Tag 'Inspiration' Dress

AUGUST 22 2019

IS ONLINE SHOPLIFTING REAL?

The problem was simple to explain, but there was no apparent solution. Why shouldn’t online sellers be able to protect their merchandise from e-commerce return fraud just like brick-and-mortar stores have protected their products from shoplifting since the 1960s?

In 2010 I was a stay at home Mom with two children under 2 and had started an ebay business to help maintain some sanity in the chaos of motherhood. As my sales figures began to rise, I became bolder in the value of the merchandise I sold. $5-$10 profit per sale soon evolved into $100 or more for some items. And then came the designer dresses, sunglasses, shoes, and handbags that could turn a more handsome profit.

THE DRESS THAT INSPIRED THE ANTI-WARDROBING RETURN TAG

Emilio Pucci dress inspired the invention anti wardrobing tag 360 ID Tag

My ebay photos from 2014 showing the Emilio Pucci dress that started the return tag journey

I couldn't afford the risk of having this dress worn and returned

One dress caused me great concern because of the unknown risk that would come when it sold. I had listed for sale a yellow and green tropical print, silk Emilio Pucci gown that had graced the runway in 2009 – it originally retailed for a staggering $7,595, and Michelle Ye wore the same gown on the red carpet at Cannes for the screening of the film 'Vengeance'! What if the person who bought it wore it to their special event, tags tucked in out of sight, and returned it? Would I have any case to argue because I would have no proof? In this scenario, the cost was high as the dress would have lost most of its value if it came back with signs of wear.

ebay store inspired anti wardrobing tag 360 ID Tag

Other designer merchandise from my ebay store which had a high risk of wear and return. Photo credits Emilio Pucci

WHO IS ON THE SIDE OF THE ONLINE SELLER?

I started reading about other online sellers' experiences and the risks that come with the anonymity of the internet. Worse was the all too often repeated scenario where the selling platform had sided with the buyer leaving the seller out of pocket. What options did we all have to combat the rising trend of wear and return fraud or wardrobing?

The simple truth was that I couldn’t find an anti-return fraud solution

So, I developed an anti-wear and return security tag accessible for all sellers - the 360 ID Tag. By working with two businesses, global leaders in their respective fields of detection technologies, and specialty textiles, we could perfect my return fraud prevention concept and bring it to life.

We believe all sellers, from those operating out of their basements to well-established organizations and all those in-between, should have access to a fair trading environment, which has seemingly become muddied in the anonymity of the internet. Selling online has become a way of life for so many. It shouldn't be tainted by buyers who are taking advantage of generous return policies, opening cases, or chargebacks without cause or feel entitled to wear and return clothing, shoes, and accessories.

We also believe that buyers have the right to return merchandise and the 360 ID Tag allows them to do so with predictability if they leave the return tag attached. See how the 360 ID Tag works.

It’s a simple, easy to use return fraud prevention tag that’s visible on purpose.

Want to talk return tags, have questions, or need some advice? Add a comment below, or send me a message at info@360idtag.com, and I’ll be happy to help you out.

CHELSEA DUHS - FOUNDER 360 ID TAG

Find the right 360 ID Tag pack for your business

We offer a variety of 360 ID Tag packs, with different combinations of return tag material and tamper-evident security seals. You can also create a custom combination to fit your specific needs. Browse our 360 ID Tag products and select the return fraud solution that best suits the types of products you sell online.

E-commerce return security tag on skirt. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on skirt. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on dress. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce, tamper evident return security tag showing VOID. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on sweater. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.

Classic Loop 45 Pack - 22mm

$28.95
Shoe security tag. Sneaker security tag. E-commerce return security tag. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
Shoe security tag. Sneaker security tag. E-commerce return security tag. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
Compact Loop 200 Pack - 10mm
Compact Loop 200 Pack - 10mm
Eyewear security tag. Sunglasses security tag. E-commerce return security tag. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
Compact Loop 200 Pack - 10mm
E-commerce return security tag on jewelry. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
Compact Loop 200 Pack - 10mm
Ring with secure return tag attached to prevent wear and return fraud. 360 ID Tag
E-commerce return security tag on jewelry, bracelet. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on jewelry, watches. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Stop fraudulent returns. 360 ID Tag.
E-commerce return security tag pack. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag tamper evident security seal VOID. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.

Compact Loop 200 Pack - 10mm

$43.95
Handbag return tag. E-commerce return security tag. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to handbags, accessories to stop fraudulent returns. 360 ID Tag
Handbag return tag. E-commerce return security tag. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to handbags, accessories to stop fraudulent returns. 360 ID Tag
E-commerce return security tag pack. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on shoes. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on dress. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag through jacket button hole. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag tamper evident seal void. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.

Compact Loop 180 Pack - 22mm

$43.95
E-commerce return security tag on wedding dress. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on wedding dress. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag pack. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on dress. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on dress. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag on jeans. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.
E-commerce return security tag tamper evident seal void. Prevent return fraud like wardrobing, wear and return, counterfeit product switches and tag switches. Add return tag to clothing, shoes, accessories to stop fraudulent returns. 360 ID Tag.

Extended Loop 45 Pack - 22mm

$43.95

LATEST ARTICLES

Revolutionizing E-Commerce Returns With an Anti-Wardrobing Tag

At the recent Reverse Logistics Association's 2024 Startup Competition, 360 ID Tag stood out among a field of innovative contenders, showcasing their mission to combat return fraud, specifically the insidious practice of "wardrobing." Founder Chelsea Duhs delivered a compelling pitch that resonated with both the audience and the judges.

View Details

E-commerce's  New Secret  Weapon for Return Fraud Prevention

Is your e-commerce store plagued by return policy abuse over the long holiday shopping and return season? Extended return windows until the end of January and unscrupulous consumers engaging in wear and return fraud have businesses looking for solutions. Learn how to prevent wardrobing and other forms of return fraud with secure anti-return fraud tags.

View Details

Understanding Wardrobing: how customers exploit return policies

Wardrobing, also known as wear and return, is a form of fraudulent returns where consumers purchase merchandise, use it for a short period, and then return it for a full refund. Appriss reports 50% of retailers experienced wardrobing in the past year and notes "return of used goods" tops retailers' biggest challenges.

View Details

2 comments

  • 360 ID TagJan 26, 2023

    Hi Kate – that is a great question! What stops people from replacing the 360 ID Tag is that our tamper-evident security seals are serial numbered. We also keep track of serial numbers in our store, so we also know which numbers belong to each customer as a back-stop measure.
    Yes, we can customize the 360 ID Tag for businesses who are looking to create their own return tag with a logo and return policy.
    I hope this helps answer your questions!

  • KateJan 26, 2023

    Hello,
    I just purchased a garment with one of your tags, and it is brilliant. I am however, concerned that anyone could just purchase on of these and simply replace them. I sell online, and am worried about the abuse of the return policy. The tag that came on the tutu skirt that I recently received in the mail had a brand name on it. How do I obtain one with my own signature name/brand/etc.?
    Thank you.

Leave a comment

Please note, comments must be approved before they are published